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Old 07-10-2008, 09:25 AM   #6 (permalink)
Simbakat
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Join Date: May 2007
Location: NY
Model: 8320
PIN: N/A
Carrier: T-Mobile
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Problem fixed!

I received this email from RIM support this morning:

"This issue was caused by conflicting service books being present on the Blackberry. We have had the WLM 2.1 provisioning removed and customers should no longer receive the WLM 2.1 [BBIMConfig] service book. This issue affected the 8800, 8820 and 8320 models. Please remove service book WLM 2.1 [BBIMConfig] on the Blackberry. Go to options > advance options > service books and delete WLM 2.1 [BBIMConfig]."

I did the following and can now log into Windows Live Messenger.

Hope it works for you too.
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