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Old 07-11-2008, 01:08 PM   #2 (permalink)
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Default Cached Mode Not Supported

Outlook 2003 Cached Mode "is technically not supported", says RIM support. The conflicts we're seeing in the Sync folder are "by design", and there is no remedy for this issue.

The BES doesn't like the cached mode configuration for much the same reason that the delivery-to-PST configuration is not supported. The BES relies on real-time communication with Exchange to work properly all the time.

KB02924 (archive): "Outlook 2003 includes a new feature called Cached Exchange Mode ... BlackBerry Desktop Software ... does not fully support the new Cached Exchange Mode feature". The article applies to BES 3.6, but today RIM confirmed that this configuration is still not fully supported.
Chris Wight
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