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Old 07-13-2008, 09:47 PM   #1 (permalink)
rivmasta
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Join Date: Jul 2008
Location: Sydney Aus
Model: 8820
PIN: N/A
Carrier: optus (Singtel)
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Default No wireless emails to/from BES account

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Hi all, newbie here.

Ive been floating about here for a couple of weeks and banging heavily on the search button to no avail. Picked up some great tips though! haha.

Ive got an 8820 supplied by parent co in the UK which cannot send/recieve emails unless connected to DM.

Symptoms:
When plugged into my laptop, no probs, all emails sent/received fine.
Unplugged no incoming emails, sent emails get the big red X.
Emails to/from BIS account (gmail) no probs.
DM setup to work with BES (reinstallled to make sure!)
Enterprise activated, though it would only activate when plugged into laptop.

Note that I dont have access to the BES.

Any suggestions on what to try next? There's no specific BB guy int he IT dept in UK that can help. GahhH!

Cheers all.
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