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Old 07-18-2008, 10:52 AM   #2 (permalink)
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Ryan, welcome to the BBForums.

Did you download the Desktop Manager? That is what you need... best for you would be version 4.2, Service Pack 2
Here: BlackBerry Desktop Manager Downloads - BlackBerryFAQ

Then follow these directions:
How do I upgrade the OS on my BlackBerry? - BlackBerryFAQ
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