Yeah, that is the biggest problem with the V3s phone book. I really hated that about the phone. When you copy to outlook, it actually does something pretty similar to that.I have to use filters and rules to get it to work and even then it's sketchy. The v3 doesn't have the ability to have multiple numbers per entry, although it can hide the non primary entries in the list. Really all it is doing is assuming that each entry with the same name is in fact the same entry and sets one of them as primary, arbitrarily. In reality these are each individual phone book (and therefore outlook) entries.
It is a real *****.
Software sent via email. God luck!
Blackberry Curve (8300r) on Rogers (Toronto, ON) with hosted BES. Previously: 8700r and 7290.