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sheldonbk Offline
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Posts: 409
Join Date: Nov 2007
Location: Canada
Model: 9000
OS: 5.0.0.190
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Carrier: Rogers
Cool 07-20-2008, 09:11 AM

For anyone who is having the same problem, BerryReview posted a solution to prevent the automatic downgrade of Docs to Go. That post is at the following link... » FAQ: Desktop Manager Downgrading Documents To Go? | BerryReview.com

The solution for Empower came from Empower tech support and follows:

"This would occur you mix desktop and OTA installs on the same device.

The simplest solution would be delete the application using the desktop manger. This is a two step process.
First uninstall the application by unchecking the checkbox in the desktop manger and proceeding to complete the uninstall.
Then connect the desktop manager again, select the application and click on the delete button. This way, the application would be deleted from the application list of the desktop manager.

Then install the product OTA."


Thx to all for the great advice!

Sheldon
   
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