I recently upgraded my vzn 8830 to 220.127.116.11 and installed DocsToGo. I wiped the phone before the new install. (I am a BIS user)
I also updated that on the Dataviz web site.
When I try to use Word to Go and open a doc, I get the following error message:
"The application WordToGo has attempted to open a connection to a location inside the firewall and outside the firewall which is not allowed by your IT policy."
I have learned that this is a "split-pipe" problem from RIM's web site, but I can't find a cure. My firewall settings are ALL set to "allow".
How can I fix this?
(Btw I sent myself a blank word doc as an attachment and saved it on my media card)