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Old 07-23-2008, 08:26 AM   #13 (permalink)
Knows Where the Search Button Is
Join Date: May 2008
Location: Virginia
Model: 9650
Carrier: verizon
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I recently upgraded my vzn 8830 to and installed DocsToGo. I wiped the phone before the new install. (I am a BIS user)

I also updated that on the Dataviz web site.

When I try to use Word to Go and open a doc, I get the following error message:

"The application WordToGo has attempted to open a connection to a location inside the firewall and outside the firewall which is not allowed by your IT policy."

I have learned that this is a "split-pipe" problem from RIM's web site, but I can't find a cure. My firewall settings are ALL set to "allow".

How can I fix this?

(Btw I sent myself a blank word doc as an attachment and saved it on my media card)
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