If I contacted them, say, 11 months later, I can understand that. If I broke the holster because I drove over it with my car, I completely understand that. It's a 5 cent part. If they truly don't carry spare parts, they can't give me a clip from one that's been returned?

My holster is otherwise perfectly fine. Giving a nominal discount on a $30 holster when all I need is a 5 cent spring doesn't seem like great customer service.