Quote:
Originally Posted by gibson_hg
What do they see on the device? If they have a red x then open the failed email on the BB and look at the Message Status field.
This will tell us why it's failing.
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I asked the user (I'm working remote). Users states following:
he's able to send; but the mail appears in his "drafts"-box on his pc. On the pc; he has to resend them; then it works fine (is under his NT-account offcourse).
Is this normal behaviour for this known error; that the 'to be send' emails are stored in the drafts folder?
Thanks