lets talk simple things you do every day....
1. switch email boxes - how many steps does it take you to do that? FIVE. utterly ridiculous and unusable. going back and forth? forget it
2. search for a contact? - the only search window is at the top of contacts list. woops, due to the crappy keyboard every time i try to hit the magnifying glass icon i hit add contact! why isn't there just a window at the top for contact search?
3. search your email? search for a specific sender? sorry, out of luck.
simple things to fix but apple isn't paying attention to detail.