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flybd5 Offline
New Member
 
Posts: 14
Join Date: Jul 2008
Location: San Juan, PR, USA
Model: 8830
OS: 4.2.2.196
PIN: tadito
Carrier: Sprint
Angry Sprint 8830 bait and switch? - 07-29-2008, 03:44 PM

I am on my first international trip with the 8830, Brussels and Amsterdam. I bought the phone in order to have one number and the same functionality in the US as internationally.

It turns out this is not the case. Sprint will bait and switch you on this one. I have no ability to send or receive SMS text messages, and no GPS functionality whatsoever. As soon as I switched out of CDMA, both these features went dead.

Calling the International support number, their reply was that they don't guarantee any SMS service outside of the US, and that GPS is turned off ON PURPOSE, depriving me of a critical feature for which I selected the phone, to be able to find where I am anywhere in the world and navigate to destinations and safety as needed.

This is a clear and definitive violation of their service contract and the terms of the sale of the device. At no time was I told or did I sign any document stating the service would be curtailed outside of the US for these very basic, basic features. I intend to pursue redress for this. If you have similar feelings about me, comment here or reply via email.
   
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