View Single Post
  (#5 (permalink)) Old
flybd5 Offline
New Member
 
Posts: 14
Join Date: Jul 2008
Location: San Juan, PR, USA
Model: 8830
OS: 4.2.2.196
PIN: tadito
Carrier: Sprint
Default 07-30-2008, 03:34 AM

Quote:
Originally Posted by harryzuluberries View Post
I also owned an 8830, but didn't travel outside the country during the short time I used it before switching to the 8330. My understanding of its capabilities, with regard to data, was that it has a sim slot so that when one does leave the country you are able to purchase a sim card abroad and use whichever features you pay for using the foreign sim. This obviously would involve having to use a different phone number as well. I'll see if I can dig up some of the literature I used when making the decision to purchase this phone......which I still own btw, for when I do travel.

*
Edit:
If you go HERE you will see that they have next to no specific information on data roaming and most FAQs end with you having to call a special CS number to get info. This is because Sprint is very weak in the international dept, except in Australia, Mexico and a small handful of countries.

Basically Sprint will place the responsibility on you to figure all of that out by purchasing third party sim cards, etc. Honestly, and I mean this with all due respect, it sounds like a case of you not doing enough (or the right) research on the matter prior to purchase. I can give you the number to SPRINT/NEXTEL Executive Services so you don't have to deal with standard CS as you try to resolve this matter if you pm me.
The 8830 from Sprint comes with its own Sprint SIM card. When it comes to contracted services, the contract rules, not the web site. I travel to Reston regularly and will go directly to their corporate offices to try to resolve this amicably. Thank you.

Juan
   
Reply With Quote