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Old 08-06-2008, 11:05 AM   #4 (permalink)
Thumbs Must Hurt
Join Date: Mar 2005
Model: Torch
Carrier: ATT
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BIS = Blackberry Internet Service, that's where the carrier handles the redirection of the email.
BES = Blackberry Enterprise Service, that's the data plan you require as you are using your own Blackberry server to handle email redirection.

The end user needs to check with their carrier to make sure they have the BES data plan.
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