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Old 08-18-2008, 09:34 AM   #5 (permalink)
Mogsy
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Join Date: May 2006
Location: Scotland
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you should cancel the activation on the handset, then set a pwd on the BES server for the user, and then manually choose the Enterprise Activation from the advanced menu and enter the users email address and the pwd you set.

This will do a full activation, and once complete, the pwd will be removed from the user's BES account.
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