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Old 08-22-2008, 07:55 AM   #8 (permalink)
Thumbs Must Hurt
Join Date: May 2007
Location: Toronto, Canada
Model: 9900
Carrier: Rogers, Telus, Orange
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I understand the Verizon rep told you that, but I'm skeptical.

If this were a device issue, it would need to be a fundamental database implementation problem on the device. This would end up effecting all users.

Now if it's a issue with the sync software and a certain combination of events or hardware (read PC) configs. then it could happen to the small percentage of users. I might be wrong, but this is totally where I would look...
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