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Old 10-04-2005, 03:45 PM   #1 (permalink)
blong5150
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Join Date: Jun 2005
Model: 8320
Carrier: TMO
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This seems to be a growing problem in our company.
BES Info: Domino 6.5.3 FP1 BES 4.0 SP2
Scenario: User complains that he is not receiving mail in his 7100t.
Fix?: The ONLY way to get the user back to normal is to delete their BES account, Nuke the handheld, recreate the account, rebuild and reprovision the handheld. I have had 5 of these on my desk today. Was about 1-2 per week but I upgraded to SP2 over weekend and it has been non-stop ever since.

Ideas???
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