View Single Post
Old 09-04-2008, 08:53 AM   #1 (permalink)
Knows Where the Search Button Is
Join Date: Jan 2006
Location: Louisiana
Model: 8700c
Carrier: At&t
Posts: 22
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Major Problem - BES

Please Login to Remove!

We have a BES in our corporate office.. Our power was out for about a day due to Hurricane Gustav. Everything turned back on as planned, Exchange server is up and running, BES Server is up and running, but none of the blackberrys are getting mail. THe users can use Blackberry messenger, and access the internet so it is not a network problem. The BES reports the last communication time with all blackberry's as 9-1-08, right before the power went out.

I have tried restarting services, tried restarting both servers and even tried to delete a user and re-activate his blackberry. The reactivation results in the email message showing up in outlook from RIM, but nothing else happens after that.

What could be causing this?

Rich Foreman
MSN: [email address]
PIN: 244525C6