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jimpilot · 09-17-2008, 09:41 PM

Can you confirm you are on BES? If so you can make the change while connected via Desktop Manager. I had to receive a replacement phone from AT&T and made the change via Device Transfer Wizard while connected to BES over the web. It transfered the pin as part of the process.

jimpilot Offline Thumbs Must Hurt Posts: 68 Join Date: Dec 2007 Location: DFW, Texas Model: Bold PIN: N/A Carrier: AT&T	09-17-2008, 09:41 PM Can you confirm you are on BES? If so you can make the change while connected via Desktop Manager. I had to receive a replacement phone from AT&T and made the change via Device Transfer Wizard while connected to BES over the web. It transfered the pin as part of the process.