Ok, so I followed the instructions above. I did receive an error at the very end of the process saying that the DM couldn't contact the device. The device seems to be updated and I have all my accounts loaded. I am connected back to my BIS and BES accounts. The only problem, all of the email I had prior to the upgrade is gone. I am receiving new messages, but I lost all my old messages. The only messages that show up are text messages and placed/received phone calls. Any ideas??