Originally Posted by akc786
All the Guru's of BB are requested to help me on this isssue!!
Waiting for your response ....
Sorry, the Gurus don't awaken and begin to post until after 10:00 am Eastern time, after a complete massage, healthy breakfast and one hour of yoga on the eastern loggia.
Until then, you might want to review this thread How to enable HTML email on your BlackBerry
1) complete step-by-step instructions on enabling HTML (for instance, have you deleted and resent your service books to the handheld device so that the new BIS 2.5 HTML-enabled Service Books will be loaded to your OS 4.5-loaded BlackBerry?); and
2) you will find there a wealth of feedback and posts indicating that it works, for your need to show your provider.
Good luck. The Gurus will be around shortly.