Originally Posted by Dannyn
How do I convince them that it is a bad design. What part of the USB port is a bad design.
I am going to call them and tell them that I was searching the internet, and this seems to be a common problem. ect.
That's exactly what I did...cited the numerous complaints and forum posts on how poorly this port is constructed and how frequently it fails. I really didn't get much resistance and they did, in fact, replace the unit.