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Old 10-27-2008, 04:17 PM   #6 (permalink)
Knows Where the Search Button Is
Join Date: Aug 2006
Location: Connecticut
Model: 8330
OS: Win XP Pr
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Originally Posted by Dannyn View Post
How do I convince them that it is a bad design. What part of the USB port is a bad design.
I am going to call them and tell them that I was searching the internet, and this seems to be a common problem. ect.
That's exactly what I did...cited the numerous complaints and forum posts on how poorly this port is constructed and how frequently it fails. I really didn't get much resistance and they did, in fact, replace the unit.
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