Originally Posted by matthiasj
Put it this way, everything is negotiable depending on how persistent (obnoxious \ loud \ how high up you go). I felt the price was unfair and I escalated up to the level of the office of the president. I was able to get the pricing I felt was more in line with the device
Tho I am a Premier customer with a large account.... but even on personal accounts... if you don't think their offer is fair, call corporate. You pay more than T-Mobile or Verizon or Sprint for wireless service, it's not going to put ATT out of business to help you out with a few bux off a device.