BlackBerry Forums Support Community - View Single Post - Phone # change; do i need to change anything on server?

juwaack68 · 11-13-2008, 07:53 AM

Welcome to the forums.

Is he able to get to the web from his device since the change? I'd bet either he has the wrong data plan now that his number changed, or the device isn't completely provisioned. I'd first have him provision it by dialing *228 (press Send, then select option 1), and if that doesn't work call Verizon.

There wouldn't be anything on the BES to change for this.

11-13-2008, 07:53 AM	#3 (permalink)
juwaack68 iPhone Convert Join Date: Oct 2005 Location: Tulip City - MI Model: iP5 OS: 6.0.2 PIN: to beans Carrier: I'm not Posts: 13,872 Post Thanks: 3 Thanked 72 Times in 55 Posts	Welcome to the forums. Is he able to get to the web from his device since the change? I'd bet either he has the wrong data plan now that his number changed, or the device isn't completely provisioned. I'd first have him provision it by dialing 228 (press Send, then select option 1), and if that doesn't work call Verizon. There wouldn't be anything on the BES to change for this. __________________ No longer a BES Admin, but it was fun while it lasted!*
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