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Old 11-15-2008, 12:54 PM   #4 (permalink)
Trixie
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Join Date: Feb 2006
Model: Torch
Carrier: AT&T
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Here's the deal: even though the XM icon is on the Bold, and you can access the preview and even subscribe to it, it is all messed up (constant dropping, speeding up, slowing down, error messages) because XM does not, as of now, support the Bold.

Per XM Radio tech support, ATT is putting the icon on, even though it isn't supported yet.

I called AT&T to complain, and they refunded my subscription and told me they would bring it to the attention of the "highers-up".

I think it stinks that the customer service reps at AT&T (not to mention the customers themselves) are misled into believing these phones are XM ready.
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