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Old 10-27-2005, 05:09 PM   #12 (permalink)
Joat
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Default Lotus Notes Deletion Issue

I thought about starting a new thread, but my question is slightly related to the original:

I have a 7100g that is reconciling with Note R6 through a BES (unsure of version other than < 4.0 - it is in another state).

Wireless reconciliation works fine for me and my users except documents don't truly get deleted. They disappear from the unit and Inbox, but if you go to the "All Documents" view, the message is still there.

This causes a storage headache because now I need to instruct users how to delete their e-mail that they have already deleted once. Space is an issue and their e-mail db's are suffering from bloat.

Is there a setting that I missed somewhere along the way? Is this a known issue with no fix?

I'm hoping to have a solution to provide to the users (and the boss) before I spring that they need to delete these messages again.

TIA.
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