Not possible with a BlackBerry.
You can't force a user's device to change its profile settings.
We've set up a Global Filter on BES that flags all messages prefixed with [URGENT] to be sent as Level 1 messages.
Most of our users have their profile settings to treat L1 messages with a different alert style, but there's no way we can force them to.
Last edited by soupandsandwich : 11-21-2008 at 10:24 AM.