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Old 11-24-2008, 01:54 PM   #1 (permalink)
chad_netgain
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Default Syncing with BES without phone plan?

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Hello,
I have a client that has thair own dedicated BES for their business. We are having problems getting 1 specific users phone to sync. The only difference with this user then all the rest is that she got a new phone, swapped SIM card to new phone, and did not subscribe to a phone plan. She does have the data plan and it does work just fine.

We've gone through full resets of the phone (a couple times) and completely reset her account in the Management Console on the BES (more then a couple times as well).

I'm wondering...is a phone plan required for syncing with a BES???

~Chad
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