Are you on a BES with your company's IT department? If so, they may have the bluetooth IT policy option disabled on their end. I have read that all the government accounts have bluetooth disabled because they don't consider it safe enough. They can't even have a bluetooth headset connected. I also read somewhere on here that the bluetooth data option on the BES is defaulted to disabled so they may have it disabled and not necessarily mean to. It might be worth checking into if you are on a BES.