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Old 11-26-2008, 11:48 PM   #1 (permalink)
viksra
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Join Date: Nov 2008
Model: 8330
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Exclamation Upgraded to 4.5 but failed

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Hey. I have a BlackBerry Curve 8330 and been working on this problem for a few hours now. I started to upgrade my phone's OS after I received an e-mail from RIM saying that a new OS (version 4.5) was released. At first, I had trouble getting it (the update) to even show up in my BlackBerry Desktop Manager software's list of software/applications to be updated. When I finally got it to show up on the list, and told it to update, in the middle of the update, it said that it failed. I suspect this was due to me having another application open on my phone while trying to apply the update and forgetting to not have anything running. Anyways, the main point is that the update failed, and it told me it failed... but after checking my phone's version in the "about" section, it says "v4.5.0.77". This apparently is the latest OS that RIM released, but I see NO improvements on my phone... absolutely NOTHING has changed. Not even my phone's "messages" area which is what I was hoping would change (they said that links now show up in e-mails, color formatting, bold, italics, and even images show up). None of that stuff has showed up so far... and I don't even have the Excel/PowerPoint/Word editor that it was supposed to install on my phone. I've wiped my phone about 3 or 4 times now to see if I could wipe the OS, however, only the messages, settings, and applications go away... it won't revert back to the OS that the phone originally came with which is what I want to do so I can try reinstalling the OS again because RIM's website won't let me download the OS through the update manager unless my phone says it has an older OS on it. What I suspect, is that because the update failed, my phone THINKS it has OS 4.5 but is really running an older version, which is not allowing me to actually update it to OS 4.5. Any ideas what to do?
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