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Old 12-03-2008, 11:24 AM   #1 (permalink)
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Default Problem importing RSA token on device

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Hello all,

I was wondering if someone can help me with this situation I have with RSA and the token.

I installed the RSA Secure ID applications on a device and it seems to work fine. I open the application and it gives me the disclaimer and when I accept the disclaimer it opens the application just fine. So I continue to send the token file to the Blackberry. And when I open the email and click on the attachment it gives me the option to Import the Secure ID file. However, when I do that I usually get the sercure number and a suggestion to delete the email. I don't get that message. When I open the RSA application, it tells me that no tokens are installed. So the importing failed.

Here is the specs of the device:
Model: 8330
Service: Verizon

Here is the version(s) of the RSA that I've tried:

Any help would be appreciated. Thanks.
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