I haven't sent mine back yet, but I'm planning on it. HOWEVER: My biggest complaint is the constant reboot issue. I reported it to Verizon last Monday, and a replacement came while I was out of town. (The Verizon rep claimed to have never heard of it. A google search proved it was somewhat endemic.) So I've got a new one sitting right next to me. I'm debating giving it a try, but if the reboot issue is a known and fairly common problem, then why should I put the time into even configuring a replacement?
"We're going to need a bigger boat..."