Mason,

Thank you for the review - before I begin, I hope a mod can merge this thread with the other ThinkPost thread so that we don't have duplication going on.

Just wanted to address a few things on this rather well written review! - there clearly were a few things here that I didn't even know about (Notes problem), and I assure you we will definitely work on it.

In regards to the minimize to tray / you can completely exit out of the program, it will sync regardless of whether or not you see it.

In regards to Reminders...yes, you are most correct here! - It is quite difficult to set a reminder for tasks, albeit the Calendar one works just fine. The backend is a mess when trying to do reminders for tasks, but we are still working on it.

I am most curious as to why it's using up a high amount of processor time. In fact, it should be a very quick and simple sync. The initial sync takes the longest, and every sync after that should be only "changes", not a fresh data set. There is clearly something different going on with how it's working on your computer. Please do contact me and we can try to figure out what's going on.

In regards to email sync - the decision was made a while ago to not include this in our product offering. Our business model is quite different from others. I prefer to do things slowly, but do it well. Launching a product that can do a ton of things is bound to be less successful (in my humble opinion...). While I cannot foresee whether or not we will do that one day...I, for one, use Logicmail to access the system via IMAP. And since our servers are IDLE compliant, I leave all my emails on the BB anyways if I have to fetch an email. Logicmail is usually used to fetch emails I sent from my computers...

There is always room for improvement, and if every single review out there was gracious, we couldn't improve!

Once again, thank you for letting me know - and you can be rest assured some folks who are smarter at engineering than me will look over your review and see how we can improve it!

Sincerely,
Vincent L.