I'm facing exactly the same issue (each detail/message/result is the same as Steve's).
Here's my setup.
- BB Bold (bought yesterday
- Desktop manager version, from the box, 4.6 (now upgraded 4.7, still same problem)
- Vista32 SP1
- Acer Aspire 5920
I also tried to install last version of Acer's bluetooth driver, from their website. Nothing changed.
thanks for any support you may provide.