Thread: Backup Fails
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Old 12-14-2008, 03:21 PM   #1 (permalink)
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Join Date: Dec 2008
Model: 9810
OS: 7.0
Carrier: AT&T
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Default Backup Fails

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Not sure what's wrong, but I cannot seem to do a backup. Here are the steps I'm doing..

1. Open Device Manager.
2. Connect BB.
3. Choose "Backup and Restore".
4. Choose "Backup".
5. Select file for Full Backup (shown as "Backup-[2008-12-14].ipd").
6. I choose the directory where I want the Backupfile stored on my C:\.
7. Save.
8. The Backup starts.

During the process, however, an error message is displayed >> "The data was not recognized by the the device."

The backup ends shortly thereafter. No backup file is saved in the folder on my HD.


AT&T Curve 8310; OS; DM
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