Originally Posted by John Clark
You don't need Desktop Manager in order to update your OS. Just go to C:\program files\common files\research in motion\apploader and double click on Loader.exe. It does the same thing but without Desktop Manager.
Even though we dont need desktop manager to upgrade have we found out why we are having so much trouble with dm 4.7? I used loader.exe to do my upgrade but also did all your suggestions from the original post. No go. Just wondering if we have found the hidden underlining yet?