Oh my God I'm so jealous that you have connected your BB service I am hoping you can help me to connect mine and let me know how to reset my PIN and service books as you did so I can use the phone the way it is supposed to be used!!! PLEASE HELP MEE!!!! This Cingular is so difficult but since it is GSM it must be a similar set-up to the T-mobile service so since you were able to solve this problem with T-mobile hopefully you acn help me do the same with Cingular right now my PIN starts with 6291**** and it does not register as a blackberry device on their website and Cingular is not helping me at all!!!!! Many Thanks to you already in advance!!!!!!!
please email me if possible at
![[email address]](http://www.blackberryforums.com/?emailimage=6456dbfe3ac4cf23d597ac4c665d16be)
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Originally Posted by rmarquez
Update: SUCCESS!!!
I armed myself with courage and decided to call T-Mobile again. I asked politely for a BlackBerry specialist and explained my situation. I was transferred to two support tech and finally moved to top level support. John (the name of the tech) didn't know about the phone much, but he was very patient and asked all sort of questions. I gave him a lesson on the phone and he was very curious about it. After a few tries he hit it: there was a glitch in my provisioning and then I was able to go into the BWC and change my pin.... success!!!
Needless to say, all works fine now.... and we're ready to take this baby for a spin.
Thanks to all of you who replied to my inquiries and helped.... and Mac users - this phone works just fine with iSync - no application to sync needed besides iSync and a small modification to the MetaClasses.plist file ...ask for details!
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