No obviously the device will get scratched, my point is unlike the 7290 and previous screens this plastic is right ONTOP and is very prone to scratches, as much or more than the 7100's. Battery life is very good, I am using a couple AIM clients that are logged in non-stop and get around 16-18hours straight. Without the direct AIM connections it lasts about 2-3 days with HEAVY email use. I can't tell you about the phone, but I tried today and it really pissed me off I will NOT use this as my main phone, it wuold get frozen, I would call turn speakerphone on and the party couldnt hear me then I would try to turn speakerphone off and it wouldnt work for 3-4 minutes then flip out on me I would end the call and it would still be ON! even tho the call counter had gone away and it brought me to home screen...really freaked me out.