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Old 12-25-2008, 03:45 PM   #9 (permalink)
zeteo
Knows Where the Search Button Is
 
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Are you using outlook on your computer? If you are, in Outlook you need to Tools>Account settings>double click on the e-mail account>More Settings (bottom right)>Advanced> make sure leave message on server is checked! 10 days is a good setting!

What is happening is that Outlook is removing the mail before the BB server can pick them up!

I was having the same problem! After 5 calls to tech I got a brilliant young lady in Tenn. who knew immediately what the problem was.
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