| | Resolved--Thank you!
Thank you for this help. I was on the phone with a Verizon representative (and the two additional people he forwarded me to) for about 40 minutes, and was unable to find anyone who knew what I was talking about. Each of them insisted that the phone comes with everything needed for this type of sync, and that no additional software is necessary. I remember these same discussions when I tried to set up my colleague's BB six months ago.
Bottom line is that I learned I am able to buy the singe user CAL directly from BB for $99.00. I ended up purchasing it from BlackBerryGadgets.com for $88.00. And that call only lasted 4 minutes, from start to finish.