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Old 01-02-2009, 04:56 PM   #3 (permalink)
Talking BlackBerry Encyclopedia
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Join Date: Jun 2005
Location: NYC
Model: STORM
Carrier: vzw
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Originally Posted by Timmychunga View Post
Whenever I try to play music i've loaded onto my storm w/ rhapsody to go I get the error message saying I don't have the rights to play the music. I've de-authorized and re-authorized the phone and it still doesn't work. Anyone have any ideas?
Try a battery pull. If that doesn't work erase the hidden DRM folder in the device memory (you will have to enable mass transfer mode) connect to computer and navigate the device memory, system folder, in there you will see a hidden drm folder delete it. Then disconnect storm. Reconnect in MTP mode NOT mass transfer mode. Open rhapsody and re-authorize. It should work after that.
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