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Old 01-06-2009, 03:08 PM   #1 (permalink)
curtisknc
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Join Date: Jan 2009
Model: 9000
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Default Intellisync with Outlook Clears Contact Addresses from Public Folder

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Every few syncs I am finding that all the contacts that are in the one public folder I am syncing with come up modified, and the modification is the clearing of all address fields (address, city, state, zip, etc) on the Blackberry from all 800+ records from the public folder, but leaving the 300+ records from the user folder unchanged.

When I look at the public folder in outlook all the data is there.

This is intermittant. It seems to happen every 2-3 weeks. (I sync daily).

We are synching to 2 address folders one public (exchange server 2003) and one user. Both are cached to the local drive.

Blackberry is a Bold.
Desktop version is 4.6.0.13 (latest supported by ATT)
Outlook is 2007
OS is XP Pro

Device Manager 4.3.1.12
BBDevMgr 4.0.1.3
RIM USB Drvr 4.0.0.2
RIM USB Serial Driver 2.1.0.4
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