The profile is set to ring and as long as the volume isn't set to mute it should sound off, but if you aren't getting any sound at all I got a few basic questions.
1. Have you removed a CODs?
2. What Operating System are you running?
As a last resort you might want to wipe your device with JL_CMDer and reload the Operating System.
Is it still under warranty to get a new one?
Any hard falls since the last time you heard it ring?
8830 -> 8330 -> 9550 -> 9650
Just think about how far BlackBerries have come from then till now... And what else is coming.
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