View Single Post
Old 01-12-2009, 09:27 PM   #1 (permalink)
Notes BES
New Member
Join Date: Jan 2009
Model: bold
Carrier: Telstra
Posts: 4
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default BES 4.14 install problems...

Please Login to Remove!

I'm attemting to install BES 4.14 for Domino on a clean, newly upgraded Win 2003 SP2 server, however during the install, am receiving this error message:-

'MSXML 4.0 SP2 Parser and SDK installation has failed. Pls check install log for more info.'

There is not a lot in the log to suggest what is causing the error, but it appears that if one of the 3rd party tools does not install successfully, then I can do a manual install. Is this the only solution to complete the install ?

This is part of the DetectionLog:-
Platform: Unknown
Version: Unknown
Install Path: Unknown

BlackBerry Server Account: Unknown
Domain Group Membership:

Domain Name: <domain name>
GC Name: <gc name>
GC IP: <ip address>

Unable to obtain SQL hostname or database name from BES registry keys!
Location: Unknown
DB info via TSQL: unable to connect to database!

SQL Version: Unable to find SQL version!
MSDE Version: Unable to find MSDE version!
MDAC Version: 2.82.3959.0
MSADO15.DLL: 2.82.3959.0 (C:\Program Files\Common Files\System\ado\msado15.dll)


MDS JVM Path: Unknown

Version 1.0: MISSING
Version 1.1 (1.1.4322): INSTALLED
Version 2.0 (2.0.50727): MISSING
Version 3.0 (3.0.0456.30): MISSING

MSMQ Version: Unknown

thank you in advance for any assistance...
Offline   Reply With Quote