View Single Post
Old 01-15-2009, 12:17 PM   #2 (permalink)
Jadey
BBF War Game Mod
 
Jadey's Avatar
 
Join Date: Oct 2006
Location: Denver CO
Model: Z10
OS: 10010614
PIN: SEEKRIT innit
Carrier: AT&T
Posts: 4,294
Post Thanks: 9
Thanked 29 Times in 23 Posts
Default

If you are activating a device with an EXISTING BES account, then BES will send any data it has for "that user" including call log history, font settings, display settings, and so on and so forth. BES wirelessly backs up devices, so that if you EA a new device for a user, they get "their settings" on it.

Wiping and reactivating the phone will not help, the settings are on BES.

To get a "clean" EA, delete the user account from BES. Give BES enough time to purge all data. Re-add the user to BES. Wipe the phone, EA it. All clean.
__________________
Jadey : Groupware Infrastructure Architect, Denver CO
If I'm not here, I'm playing World's End on FaceBook. Mob/Mafia Wars are SOO last year
Offline   Reply With Quote