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Old 02-02-2009, 06:12 AM   #1 (permalink)
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Default New handset for an existing user, how to change device?

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Hi there
I'm new to Blackberry, and have found myself the sole and inexperience admin of a BES with 10 users. One has broken the menu key on his blackberry handset, and I wish to switch him to a spare handset.

How do I migrate to a new handset without losing his settings?
I have both devices here, and unrestricted access to all the servers.

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