Originally Posted by OtterBox
I was shocked to see your forum comment!!! Iím so sorry to hear that. I just ran this by our customer service department and they havenít heard of this happening. They also donít have an email from you (or anyone with a similar issue). Can you email them again at customer (dot) service (at) otterbox (dot) com? Be sure to include the photo as well.
Thanks so much for the feedback on this!
Public Relations Executive
I have had similar problems with my otterbox for the bold. Not the scratching (although I did just notice the raised numbers on the inside..) But the echo.
I have emailed about, and was told it was my phone. (It is the otterbox covering the mic, and fyi all new berries (including the storm) will echo in the otter because they are all missing a hole for the second microphone.)
When will there be a fixed/redesigned otterbox, that accomodated the second microphone? (Look at oem rubber skin, and seidio cases if you don't know what second microphone hole the case needs)