Originally Posted by BGCapt10

I just got off a three way with data technical support and customer service. It took some time with data technical support (I actually had to give them the firmware website on smithmicro because they thought I meant the Blackberry 7130); however, customer support knew exactly what I was talking about. They added the Blackberry Broadband Connect (no charge) to my account which required me to have the unlimited plan blackberry data plan. I didn't pay close attention, but I think the code started with 17***. Not sure how big their call center is or how it even works, but the CS's rep name was Tiffany.

-David