Suprised this thread hasn't been moved yet....
Had my 8830 for over a year, have it to my father so I could upgrade
I thought it was a great phone never had a problem with it.
I would have went back to Sprint at Day 1 if the OEM holster was damaged, maybe Sprint got one on you, giving you a defective unit.
As far as the new Holster going, was it of good quality or something cheap?