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Old 02-17-2009, 12:37 AM   #1 (permalink)
noname
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Question SMSDOM ERROR: Unable to load nnem.dll!

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Hi all,

Firstly my apologies for parking the post here. No choice, urgently need some guidance on Symantec Mail Security for Domino (SMSDOM). Symantec Support sucks big time, kept putting me on hold and listen to music; sent email also no quick response.

My BES Domino is a mail server too and it has installed SMSDOM. After a server restart, the SMSDOM task ntask failed to load. Tried unloading the router and restart it, no result:-

{
16/02/2009 11:00:13 AM > l nntask
16/02/2009 11:00:14 AM 22:3D: nnem.dll
...
16/02/2009 11:00:16 AM SMSDOM ERROR: Unable to load nnem.dll!
16/02/2009 11:00:16 AM SMSDOM: Service shutdown completed.
...
16/02/2009 01:19:02 PM > tell router q
16/02/2009 01:19:03 PM Router: Shutdown is in progress
16/02/2009 01:19:05 PM Mail Router shutdown
...
16/02/2009 01:19:22 PM > l ntask
16/02/2009 01:19:23 PM 22:3D: nnem.dll
...
16/02/2009 01:19:25 PM SMSDOM ERROR: Unable to load nnem.dll!
16/02/2009 01:19:25 PM SMSDOM: Service shutdown completed.
}

Can someone advise me here?

Thanks!
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