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Old 11-23-2005, 04:21 AM   #1 (permalink)
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Join Date: Nov 2005
Model: 7290
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Exclamation Erase Data and Disable Handheld doesn't work

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Hi all,

When I send a Erase Data and Disable Handheld to a 7290 running the device only resets and deletes data. It doesn't kill it self.

I get the KILL_DEVICE_REQUEST entry in my logs.

Is there a policy that prevents this for happing?

I'm running BES and Lotus Notes

Thanks for your input